Domain:
Digitalisation; Finance; Service Delivery; Our Core Competencies
Audience:
Manager; Senior Officer; Support Officer
Who Should Attend:
You are a Singapore Public Officer who wants to adopt RPA to improve personal productivity.
Programme Overview
Have you found yourself doing repetitive work that is manual, tedious and takes up more time than it should? Robotic Process Automation (RPA) can help you with this! While RPA is traditionally viewed as an area of expertise for tech officers, there is an increasing number of tools for business users to easily adopt RPA for routine tasks.
“The most effective way to improve productivity is to eliminate work.”
– William E. Conway, Jr.
In this programme, explore suitable processes for automation and best practices for RPA implementation. There is also hands-on practice, where you can try your hand at building RPA bots for different use cases.
Learning Outcomes
- Appreciate the automation journey and how RPA can be used for personal productivity
- Identify suitable work processes for automation and whether process improvement is required
- Describe the RPA implementation approach and best practices
- Build RPA bots using UiPath StudioX and be comfortable in experimenting with the software’s functionalities
Note: Laptops installed with the UiPath StudioX software will be provided for all participants during the programme.
Last updated: 22 Jan 2025
Pre-course work (E-Learning)
Guide to Robotic Process Automation (RPA)
Module 1: What about RPA?
- RPA in the Public Sector, RPA Benefits, Limitations & Myths
- The RPA Implementation Journey
Module 2: RPA Implementation - A VITAL case study
- Discovery, Design, Build & Implement and Maintain & Modify
Module 3: RPA Tools, Job Aids and Resources
1-day In-person Programme
- Welcome and introduction
- RPA introduction quiz
- RPA use cases and benefits
- What is your role in the RPA journey?
- Build a bot - Files and folders management
- Build a bot - Mailbox management
- Opportunity assessment and approach
- Build a bot - Extract information from website
- Design your bot and implementation approach
Truman Ng
Truman Ng has over 15 years of project experiences across database and web design, PLC (programmable logic controller) machinery, data center design, structure cabling system (SCS) and enterprise network design and implementation. He used to be a network architect for Hewlett Packard, working with a group of virtual teams from the US in handling network design and projects in the States.
Truman is the founder of Nexplore (S) Pte Ltd. He provides solutions of cloud SAAS, IAAS and PAAS and software defined network (SDN), VoIP (voiceover internal protocol) and internet security. He was engaged by Huawei Global Training Center to provide more than 60 consultations and trainings for internet service providers (ISP) from Malaysia, Singapore, Brunei, Philippines, Australia, Poland and many others.
Truman has successfully completed over 100 IT network projects from banks, hotels and factories within 5 years. He is certified in PMP (Project Management Professionals), CISCO Professional Level Certifications: CCNP, CCIP, CCDP, HP Professional Certification: ASE and Huawei and many more. He graduated with a Bachelor’s degree in electrical engineering from NUS. As part of his Final Year Project, he designed Artificial Intelligence (AI) controller for DC-DC (direct current) power convertor by using fuzzy logic and neural network (NN).
