Domain:
Human Resources; Organisation Development; Leadership Middle Manager; Leadership Middle Manager & Directors; Our Core Competencies
Content Type:
Virtual Classroom
Course Code:
CRACMVL
Remark:
This programme has important licenses and materials that come together with the sign-up. To facilitate your online just-in-time learning experience, we will courier all materials to you prior to your learning.
Who Should Attend:
You are an OD practitioner or a member of a change project team involved in implementing change management efforts in your organisation.
Programme Overview
Faced with a rapidly changing environment and growing citizen expectations, organisations in the Public Service are increasingly required to respond by implementing change initiatives which can range from the introduction of new work processes or systems to organisational transformation.
While some of these initiatives have found success, there are likely many others that have not. This can be attributed to the lack of attention paid to securing acceptance of change by affected stakeholders.
What can we do as OD practitioners to improve the effectiveness of the change initiatives? How should we structure the management of these initiatives for success? What systematic approaches can we adopt to manage the human side of change? What can we do to foster the acceptance of change by the affected stakeholders?
Programme Methodology:
This 3-day programme is designed to be practice-oriented and includes a simulation experience that facilitates learning transfer. You should come with your team member(s) as an intact change team and bring with you a real change management project that you are currently working on. This will allow you to apply Prosci’s research-based Change Management Methodology.
The Prosci® change management methodology has been developed through research and extensive benchmarking of change management practices worldwide. The methodology involves three steps: preparing for change, managing change and reinforcing change – all of which are scalable and flexible components that you can tailor and apply to your specific organisational needs.
Learning Outcomes
- Build the business case for effective change management in your organisation
- Develop a change management strategy and plan for your project
- Apply the ADKAR™ Model in helping managers and supervisors effectively manage the people side of change
- Apply Prosci’s® change management methodology, tools and templates to an actual project from your organisation
Last updated:
Psychology of Change
ADKAR™ Model: Fundamentals of managing the people side of change
Change Management Process (Prosci’s® 3-Phase Process)
- Preparing for Change: Change Management Strategy, Best Practices in Change Management
- Managing Change: Communication Plan, Sponsorship Roadmap, Resistance Management Plan, Coaching Plan, Training Plan, Master Change Plan
- Reinforcing Change
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