Content Type:
Virtual Classroom
Course Code:
CRFLAW2
Who Should Attend:
You are a first-time manager or equivalent with supervisory responsibilities.
Programme Overview
“A person who feels appreciated will always do more than what is expected.”
Appreciation at the workplace is not just a good-to-have, in many ways, it is a must-have. This is because employees who feel appreciated and valued are more motivated to do their best, have greater job satisfaction, and consequently, better employee engagement. Moreover, it inculcates a positive interpersonal working relationship that fosters a productive and performing organisation.
This positive energy spills over into how they serve both internal and external customers. This is especially important during this current Covid-19 situation, where team members are working remotely. How can you as a leader, engage and motivate your teams and departments through virtual and remote appreciation? How do you make your team feel connected, valued, and appreciated?
This practical hands-on workshop will answer these common questions that you are likely facing now: How can I lead and manage my team virtually, with my team members working from home due to COVID-19? My staff are disengaged at work and have low morale. How can I improve employee engagement so that they can better contribute to the organisation and serve our customers? How can I better appreciate and motivate my people to reach higher performance and potential as part of People Management and organisation success? As a leader and manager, how can I appreciate my people without depending on monetary rewards and awards?
Learn how you can apply the 5 Languages of Appreciation at Work – Words of Affirmation, Quality Time, Acts of Service, and Tangible Gifts – where your appreciation goes beyond monetary and extrinsic rewards yet reaps more effective and sustainable benefits for you and your team.
Learning Outcomes
- Understand the importance of Employee Engagement and the role of Leaders and Managers in fostering an engaging working environment, and keeping employees engaged.
- Identify the importance and benefits of showing appreciation at work Apply the core concepts of appreciation, and distinguish the differences between recognition and appreciation.
- Discover your preferred appreciative languages and what they mean.
- Practice the different ways of showing Appreciation in an effective, meaningful and personalised way as a leader and towards your bosses, subordinates and colleagues.
- Identify and manage the challenges faced in one’s appreciation blind spots, giving timely and authentic appreciation and appreciating challenging people at work.
- Enhance the workplace through authentic appreciation and personalised work appreciation.
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Importance of Appreciation
- Examine what makes an effective leader and manager through the lens of appreciation
- Win the hearts and minds of your people through appreciation and gratitude
The 5 Languages of Appreciation at the Workplace
- Identify the differences in appreciation and recognition
- Apply the 5 Languages of Appreciation and understand how different individuals relate to them
- Practise authentic and personalised appreciation in an effective way
Integrate Appreciation to be an Effective Leader and Manager
- Discover your Motivating by Appreciation (MBA) InventoryTM profile and potential blind spots
- Identify how to change and modify your primary language of appreciation when necessary
Overcome Challenges in Gving Appreciation
- Identify your blind spots and develop your less preferred Appreciative Languages
- Appreciate ‘challenging’ people and employees with performance issues at work
- Overcome your sense of awkwardness and other challenges to give appreciation in a timely and authentic manner
- Identify your action plan to work on each Appreciative Language with your employees
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