This blended programme consists of 3 consecutive half days of:
facilitator-led online sessions, and
self-paced elearning after the online session.
For the elearning, you will need to complete key readings and/or watch short videos to prepare for the following day's online session.
Who Should Attend:
You are a first-time manager supervising one or more senior officers and you are keen to develop your leadership skills.
Programme Overview
Supervising staff, be it one person or many, carries diverse challenges for a first-time manager. You will need to engage your staff to achieve the results required and at the same time complete your work.
This programme will develop your skills to lead your staff. Adopting a practical approach towards learning, this programme includes group discussions and role plays to enhance your understanding of the manager's role in engaging staff for performance.
Learning Outcomes
Articulate your roles as a manager and people leader
Identify and start to adopt the right mindset and leadership style to engage your staff for performance
Identify the area(s) to increase your energy to sustain your own engagement at work
Delegate tasks effectively
Apply coaching skills and a coaching model in critical conversations to develop staff
Last updated:
Day 1:
Leading in a VUCA World
Roles of a Manager/Supervisor
Leading Mindset
Managing Change
Motivating and Engaging Staff
Day 2:
Developing Staff through Delegation
Developing Staff through Coaching
Coaching Skills
Attending Skills
Facilitative Questioning
Empathetic Listening
Developmental Feedack
Coaching Model: G.R.O.W.
Day 3:
Coaching Role Play
Leading a Team Effectively
Managing and Resolving Conflicts
Personal Action Planning
Jasmine Liew Chia Wei
Jasmine has been a Human Resource Leader for the past 20 years and her span of wide HR experience encompasses the Singapore Civil Service- MNCs and the Private Sector. She is currently the Founder and Principal Organisation Development Consultant of Breakthrough Catalyst LLP. Jasmine is also the Associate Trainer for The Civil Service College, Singapore.
Jasmine specialises in Organisation Development, Change Management, The 5 Languages of Appreciation at Work, Leadership Development, Team Psychological Safety for High Performing Teams, and Workplace Performance Coaching.
Jasmine has designed and conducted training programs for more than 10,000 Asia Pacific regional participants including C-Suite, Department Heads, Middle Management and Executives. Her methodological approach is to contextualise and customise the content into real life and practical applications for the organisations and the participants. She is sought after for her expertise and had been interviewed by Radio 938 and also, published articles in The Straits Times, The New Paper and The Business Times.
As you are accessing the programme registration page as a training coordinator, we would like to confirm if you submitting registration as a training coordinator on behalf of officer(s) from agency, or for yourself as a participant?
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