Domain:
Human Resources; Our Core Competencies
Content Type:
Virtual Classroom
Who Should Attend:
You are a Singapore Public Officer who is an individual contributor in your team.
Officers with supervisory duties, please attend Managing Staff Performance using Our Core Competencies for Supervisors (CRMCSV) instead.
Programme Fees and Grants
PSD will subsidise $238.00 of the total programme fee before GST. The grant is valid from 01 Apr 2025 to 31 Mar 2026. Please note that you need to complete the programme in order to qualify for the grant.
Programme Overview
Our Core Competencies is a set of core competencies
that public officers need to develop in order to deliver excellence today and
build the Public Service of tomorrow. This programme will equip officers with
the necessary knowledge, skills and abilities to manage their own performance
and demonstrate the refreshed set of core competencies effectively.
Learning Outcomes
- Understand the underlying philosophy and principles of Performance Management in the Civil Service
- Uncover personal strengths in achieving performance goals and demonstrating Our Core Competencies
- Engage supervisors and take ownership of your own development
- Practise effective ways of asking and receiving feedback on your performance
- Develop an action plan to manage your performance
Last updated: 01 Mar 2025
Part 1: LEARN Digital Classroom (LEARN DC)
Learn how to effectively demonstrate Our Core Competencies, as well as how to manage your own performance, through the different phases of the performance management cycle.
It is compulsory to complete the 0.5-hour e-Learning course before the classroom training. If you do not attend the e-Learning course, you will not be able to attend the classroom session.
Part 2: Classroom Training
- Concept of strengths-based thinking on performance
- Philosophy and Principles of the Civil Service Performance Management System
- Understanding Our Core Competencies and what it means for you
- Elements of the Performance Management Cycle
- Planning Phase: A progressive approach to Goal Setting
- Monitoring Phase: Moving to Feedback 2.0
- Evaluating Phase: Using Our Core Competencies in the appraisal and development process
- Growing Phase: Taking charge of your own performance and career development
Png-Chua Ming May
Png-Chua Ming May is an Associate Training Consultant with CSC. She specialises in conducting training and consultancy in Human Resource Management and Development programmes. Ming May has more than 6 years of full-time teaching experience and about 13 years of experience in human resource management and development. She had worked in the healthcare industry in Human Resource Planning and Development, Performance Management and Competency Development. She also has experience working in the Hospitality industry. She was involved in the full spectrum of Human Resource Management and Development functions at both strategic and operational levels. Ming May holds a Master of Science (Human Resource Management) degree from Bradford University (UK) and a Bachelors degree in Science, majoring in Economics and Mathematics, from the National University of Singapore. In addition, she holds a Graduate Diploma in Education from the National Institute of Education, Singapore.
Lee Kang Yam
Lee Kang Yam’s entire career has evolved around learning and development. He started his career in the Civil Service College and moved on to manage the training and development training needs of all EDB officers. As the Chief Learning Curator in The Flame Centre, a training and development company he started in 2004, he pulls together different models to create meaningful and impactful learning experiences. He has worked with public and private sector organizations to design and conduct many management skills training programmes. He also audits the training coursewares for the Civil Service College and NTUC Learning Hub. In addition, he is currently an accredited trainer in talent management and consulting workshops, and aspires to contribute to the development of the local training profession. As a consultant and trainer, he has travelled around Asia Pacific and conducted workshops on Human Resource related topics for companies such as, Syngenta, Microsoft, First Data Corporation, Schneider Electric, Rio Tinto, BP Castrol, Whirlpool, Exxon Mobil, Aviva, Ariba Inc, Honeywell, and Hewlett Packard. His local clients include Singapore Police Force Training Command, Ministry of Home Affairs, Civil Service College, Port of Singapore Authority, Prudential, Michelin, Aviva and Intraco Inc. Kang Yam has a MBA from Nanyang Business School and an Advanced Designing Learning Certificate from American Society for Training and Development (ASTD).
