Balancing Service With Authority

Sim Sheng Jin Edwin

Edwin Sim close to 30 years of experiences in law enforcement, information and communication technology as well as human and organisational development in Singapore and in the region.

Prior to founding 5hue, Edwin helmed leadership positions in leading training and consultancy firms in Singapore. His passion lies in designing effective and customised learning interventions to help organisations to change and transform. More than 200 organisations have benefited from his insights in delivering practical, "do-able", simple and yet impactful interventions, especially in the areas of Leadership, Communication, Teamwork, Organizational Change, Sales and Service Improvement.

Edwin adopts a candid, interactive and reflective approach in the classroom where individuals are encouraged to discover their strengths to make quantum leap in their performance. For training to deliver results, Edwin believes training must focus on the needs of the organization and be connected with the people who are being trained. Simply put, he sees his role as helping to prepare people for new roles, redesign established practices and drive company change and culture. Edwin has also been spending his time training in the region and sharing his experiences and knowledge with participants from China, Malaysia, Germany, Thailand and Vietnam.

A winner of the Leonard Nadler Award for his outstanding leadership, scholarship and service by the George Washington University, Edwin holds a Master of Human Development & Leadership (GWU), a Bachelor of Business (Marketing) and Graduate Diploma in Applied Positive Psychology.

Rinkoo Ghosh

Rinkoo is passionate about helping individuals and organisations build emotional agility, resilience and empathy to optimise performance for themselves. Rinkoo is currently an Associate Trainer/Facilitator for the Civil Service College. Rinkoo has been working for the Singapore Public Service, namely Civil Service College, for the past 26 years as an HRD Practitioner, Principal Learning and Development Specialist, Consultant and Facilitator. She offers learning interventions and solutions for all public sector agencies (ministries & statutory boards) and offers customised learning solutions and programmes for social sector agencies. She has trained executives, managers and leaders in various fields of domain beyond Resilience and Empathy. These include Learning & Development, Service Delivery/Customer Experience, HR, Leadership/Management and Oral or Written Communications. Her clients today also include Sentosa Development Corporation, Land Transport Authority, Singapore Land Authority, Ministry of Manpower, Ministry of Social Development and Family Affairs, Home Team Academy, Housing Development Board., among others. Prior to becoming a facilitator and consultant, Rinkoo held professional positions as a Commissioning Editor in publishing and printing government linked organisations. Rinkoo holds a Doctorate in Business Administration( DBA) from New South Wales University, Australia. She also holds a Bachelor of Arts ( Mass Communication) from Australia, and a Master of Arts in Mass Communication from USA. She is certified to train in Learning Organisation and holds a Graduate Diploma in Training & Development with the Civil Service College. She is a Specialist Adult Educator(SAE) with the Institute for Adult Learning (IAL-SUSS) certified with ACLP. She is also an Accredited Facilitator with The Resilience Institute, SE Asia. In addition, she is a certified 7 Habits and Mind Mapping Trainer, a an EQ Trainer and Action Learning Coach(Roffey Park, UK).