CRRPASM (If you are registering via HRMS, please use the last 5 characters only)
This programme consists of pre-programme learning on LEARN (approximately 30 mins) and a one-day session (9AM -5PM) at CSC. You are required to complete an e-learning module on LEARN. The annual subscription fee of $128.40 (inclusive of 7% GST) will be charged if you do not have a LEARN account. Do note that CSC will not prorate the cost of the annual subscription of LEARN.
Who Should Attend:
You are a Deputy Director or Director looking into using RPA as a solution to improve your team’s or agency’s business processes.
Robotic Process Automation (RPA) has gained traction in the Public Service as a means to automate high volumes of tedious, repetitive and manual work processes. Several agencies have adopted RPA solutions and built bots to improve existing work processes in various functions, such as HR, Finance and Administration. But what processes are suitable for RPA, and how can leaders support their teams and agencies in successful RPA implementation?
"The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency."
- Bill Gates
This programme will equip you with foundational skills and knowledge on RPA use cases and the factors for successful RPA implementation. You will be able to lead your team to discover effective uses of RPA, and free up time for more strategic and impactful work.
Appreciate what RPA is about- how it works, its key features, functions, capabilities, risks and challenges
Appreciate how RPA can complement process improvement
Identify suitable work processes for automation
Discuss organisational factors required to support successful RPA implementation
Describe the end-to-end RPA implementation approach including the activities, roles and key outputs required for a successful implementation
Build an RPA bot using UiPath
Last updated: 04 May 2021
Pre-class e-learning on RPA
Introduction to RPA
Process Design, Analysis & Optimisation
Vendor Overview (Optional)
Useful Resources (Optional)
Future of Work
Introduction to Robotic Process Automation (RPA)
Advantages and debunking the myths
Key features of RPA software
What processes are suitable for RPA?
RPA Use Case Hands-on Activity
Automating Data Transfers
Automating Letter Generation
Implementation Journey and Challenges
Implementation strategies and approach
Job/task redesign to maximise benefits of automation
As you are accessing the programme registration page as a training coordinator, we would like to confirm if you submitting registration as a training coordinator on behalf of officer(s) from agency, or for yourself as a participant?